{
  "schema": "ecorp-smart-entity/2.0",
  "domain": "utilityagents.com",
  "smart_entity_id": "se_utilityagents_com",
  "status": "incubation",
  "brand": {
    "name": "UtilityAgents.com",
    "subtitle": "An eCorp Venture",
    "tagline": "Customer communication and operations help for utility companies",
    "archetype": "agent_bot",
    "vertical": "energy-climate",
    "niche": "Utility Operations"
  },
  "soul": {
    "mission": "UtilityAgents drafts outage updates, answers routine customer questions, summarizes service data and prepares rate case materials, for municipal utilities and cooperatives.",
    "purpose": "Utility Operations work repeats across every municipal electric and water utilities team; UtilityAgents.com does it once, well, and on demand.",
    "value": "A callable utility operations specialist that people and other agents can hire through one interface.",
    "values": [
      "specific",
      "callable",
      "accountable"
    ],
    "voice": {
      "tone": "plain",
      "personality": "specialist"
    },
    "goals": {
      "current_phase": "L2",
      "primary_kpis": [
        "engagements",
        "orders",
        "subscribers",
        "agent_calls"
      ]
    },
    "hypothesis": {
      "market": "Municipal electric and water utilities; Electric and water cooperatives; Utility customer service teams",
      "offer": "Outage communication desk",
      "monetization": "Outage communication desk From $499/mo; Customer question agent $399/mo"
    }
  },
  "pillars": {
    "identity": true,
    "tools": true,
    "utility": true,
    "meaning": true,
    "resources": true,
    "structure": true,
    "accountability": false
  },
  "playloop_layer": "L2",
  "operational_record": {
    "tasks_logged": 0,
    "entities_served": 0,
    "last_task_at": null,
    "last_verification": null
  },
  "capabilities": [
    {
      "name": "profile",
      "method": "GET",
      "endpoint": "/api/status"
    },
    {
      "name": "list_services",
      "method": "GET",
      "endpoint": "/api/services"
    },
    {
      "name": "list_guides",
      "method": "GET",
      "endpoint": "/api/guides"
    },
    {
      "name": "request_service",
      "method": "POST",
      "endpoint": "/api/order"
    },
    {
      "name": "engage",
      "method": "POST",
      "endpoint": "/api/engage"
    },
    {
      "name": "subscribe",
      "method": "POST",
      "endpoint": "/api/subscribe"
    }
  ],
  "services": [
    {
      "name": "Outage communication desk",
      "description": "Drafts outage texts, web updates and social posts from your outage data.",
      "price": "From $499",
      "unit": "/mo",
      "currency": "USD"
    },
    {
      "name": "Customer question agent",
      "description": "Answers billing, start-stop service and payment questions from your policies.",
      "price": "$399",
      "unit": "/mo",
      "currency": "USD"
    },
    {
      "name": "High-bill call prep",
      "description": "A summary of each account's usage and weather before a high-bill call.",
      "price": "$1",
      "unit": "per report",
      "currency": "USD"
    },
    {
      "name": "Rate case document prep",
      "description": "Organizes cost data and drafts plain-language rate change explanations.",
      "price": "From $2,500",
      "unit": "one-time",
      "currency": "USD"
    },
    {
      "name": "Storm communication plan",
      "description": "Pre-written messages and timing for storm season.",
      "price": "Free",
      "unit": null,
      "currency": "USD"
    },
    {
      "name": "Conservation campaign kit",
      "description": "Messages and tips for drought or peak-demand conservation requests.",
      "price": "$299",
      "unit": "per event",
      "currency": "USD"
    }
  ],
  "interfaces": {
    "mcp": "https://utilityagents.com/api/mcp",
    "a2a": "https://utilityagents.com/api/a2a",
    "a2a_card": "https://utilityagents.com/.well-known/agent-card.json",
    "skill": "https://utilityagents.com/skill.md"
  },
  "cross_links": [
    "UtilityAgent.com",
    "CarbonAgents.com",
    "CarbonBots.com",
    "EarthBot.com",
    "EarthBots.com",
    "EnergyBots.com"
  ],
  "governance": {
    "registry": "eCorp.com",
    "network": "AgentDAO.com",
    "operator": "VentureOS.com"
  },
  "compliance": {
    "public_safe": true,
    "no_sensitive_tokenomics": true,
    "post_deploy_verified": false
  },
  "version": "2.0.0",
  "updated_at": "2026-09-28"
}